A Principal Lecturer has had his research around spirituality and service management recognised at an international conference.

OPAIC Applied Management Principal Lecturer Edwin Rajah carried out the research alongside Xia Zhu of The Open University in the United Kingdom.

The pair’s paper was titled Enhancing Consumption Value through inclusive spirituality: a relational approach.

It was all about applying a broader and nuanced adoption of spirituality to support service providers to design and provide inclusive service for customers to support and enhance people’s wellbeing and quality of life. 

The research received a Merit Award at the International Research Symposium in Service Management in Poland this month.

The conference, hosted by the University of Economics in Katowice, focused on the role of service in the sustainability and wellbeing of society.

The researchers now plan to develop the presentation into a full research article for publication.