Edwin Rajah

Articles

  1. A Conceptual Evaluation of Healthy Eating and Physical Activity for Office Workers Applying the Socio-Ecological Model Abstract

    Healthy eating and regular physical activities are considered important factors to control obesity as well as non-communicable diseases such as type 2 diabetes, coronary heart disease, and several cancers. The obesity rate in New Zealand was 34.3% in 2021 and a sharp increase has been observed in 1977 (Ministry of Health, 2021). This literature review is based on secondary sources to evaluate the existing facilitators and barriers of healthy eating and physical activity for office-base…
  2. The Role of Performance Reviews to Enhance Call Centre Agents’ Performance Abstract

    An effective performance review process supports the manager to establish clear performance expectations for their employees to support individual accountability to meet the company’s objectives. The aim of this research was to explore current performance review processes in New Zealand call centre, and to suggest strategies to improve current performance review processes. Qualitative data was collected from 14 call centre agents and 5 call centre managers from two call centres (inboun…
  3. Developing Critical Thinking Capabilities for International Postgraduate Learners in a New Zealand ITP Abstract

    This is an exploratory study evaluating key factors contributing to the development of critical thinking capabilities for
    international postgraduate business learners in a tertiary education organisation in NZ. The study adopted qualitative
    methods through semi-structured interviews and purposive sampling to obtain primary data from 26 participants from
    three different groups: learners, lecturers and managers in a tertiary institute. The findings of the data analysis through
    thematic a…