Bing Dai

Articles

1. Strengthening Manufacturing Resilience: A Data-Driven Analysis of Key Supply Chain Enablers Abstract
   Manufacturing supply chains face growing risks from events such as pandemics and climate-related disruptions, making supply chain resilience (SCR) increasingly essential for business continuity and competitiveness. This study adopts a quantitative research approach to examine the factors influencing SCR, drawing on a large dataset of manufacturing firms. Grounded in the dynamic capability view, the analysis focuses on key variables, such as supplier collaboration, lead time, transportat…
2. Training Teachers as a Self-Empowerment Approach for Sustainable Professional Development Abstract
   
   Two key ideas proposed by the 2020 Agenda for Sustainable Development were to “expand the definition of the right to education” and to “value the teaching profession and teacher collaboration” (Zewde et al.,2020, p. 5). In light of these two ideas, teaching practices need to enhance the connectivity and access to knowledge and information and innovatively to engage in various formats of collaboration. Thus, as education professionals, teachers’ sustainable professional development is a…
3. Friend, Guide, or Frustration? Understanding Trust in AI Chatbots for Tourism and Hospitality Abstract
   
   Artificial intelligence (AI)-based chatbots are increasingly deployed in the tourism and hospitality industry to support travellers and guests across the customer journey. Their adoption reflects the sector’s broader digital transformation and the need for efficient and always-available service tools. However, in a field where experiences and relationships are central, technological efficiency alone does not guarantee customer satisfaction or loyalty. Trust functions as the critical br…
4. The Impact of Digital Transformation on Organisational Structure Abstract
   
   Digital transformation has significantly changed organisations’ operational functions and processes, further impacted organisational structures and improved operational efficiencies. However, many expected benefits are not yet fully embraced by employees, some even feel resistant. Therefore, this research examined New Zealand employees’ perceptions of the impact of digital transformation on the structuring processes of their organisations and makes recommendations for effective transfo…
5. Technology-Driven Practical Efficiency in Talent Recruitment Process in New Zealand Abstract
   
   Human resources are the key assets of any organisation. Businesses in order to survive in today’s fast-changing world not only rely on human resources, but they also need technology in addition to support their day-to-day activities (du Plessis & Frederick, 2012). As one of the main functions in human resource management, talent recruitment is refers to the processes to search, attract and hire capable candidates to satisfy organisations’ needs for human resources. Organisations ha…
6. The Insurance Industry's Adaptation Practice to Climate Change Abstract
   
   Climate change increases the risks of natural hazards. The latest report of the United Nations Environment Programme (UNEP) released last October 2022 alleges the increasing climate change is contributed to by anthropogenic, that is, human-made activities. Its projected global temperature increase will severely affect everyone’s living conditions and economy. As the most critical operation for managing and transferring climate risks and supporting climate action, the insurance industry…