Lorraine Skelton

Articles

  1. The Impact of Extracurricular Activities and Engagement on International Graduates' Employability: OPAIC Alumni 2019 Abstract

    The high level of dissatisfaction from an employability perspective and decreasing employment rate of international students in New Zealand is an increasing concern for higher education providers and their students. Education New Zealand research in 2019 and Otago Polytechnic Auckland International Campus Graduate Outcome report 2019 support these findings. It highlights a need for a strategy to develop and enhance international student employability skills.

    The purpose of this study…
  2. A Brief Guide to Speech Recognition Software in Tertiary Education Introduction

    Speech recognition software is rapidly expanding in the field of academia, becoming an essential tool for students,
    educators, and researchers alike. With the increasing demands on academic work—whether drafting research papers,
    transcribing interviews, or taking notes—efficient and accurate tools are effective in streamlining these tasks. Speech
    recognition software offers the ability to convert spoken words into text quickly and accurately, significantly enhancing
    productivity an…
  3. Is the Service Sector Ready for Generative AI? A Descriptive Qualitative Assessment Abstract

    This research examines barriers and solution approaches relating to the deployment of Generative Artificial Intelligence (GAI) in contact centre businesses in the Australasian region. We find six main barriers to implementation and six key methods of strategies to solve the challenges with regard to obstacle responses from management and non-management staff, with a qualitative descriptive analysis of 53 obstacle and 30 solution responses. The most common were Data Quality and Availabi…
  4. From Eastern Europe to New Zealand Influential Business Transformation and Innovation Leader: A Leadership Profile of Aleksandra (Sasha) Skakun Abstract

    In a world where businesses must adapt rapidly to technological and market shifts, professionals like Aleksandra (Sasha) Skakun are redefining how transformation is delivered. Sasha’s journey from Eastern Europe to New Zealand, and from operational project management to innovation leadership, is a compelling story of resilience, insight, and strategic action. With experience spanning manufacturing, IT, and industrial sectors, she combines technical acumen with a deep understanding of p…
  5. Veronique Manti: From Immigrant to Influential Business Transformation and Innovation Consultant Abstract

    The world is becoming increasingly interconnected, with approximately 3.6% or 281 million people living outside their country of birth. New Zealand, with its unique blend of cultures and opportunities, reflects this global trend, as 28% of its population comprises individuals who began their lives elsewhere. The journey to a new country can be filled with challenges, from navigating unfamiliar cultures and languages to adapting to new professional landscapes. One such individual who ha…
  6. Are the Boards of Financial Firms in New Zealand Ready to Navigate the Digital Transformation Wave?  Abstract

    Digital Transformation (DT) presents both opportunities and challenges for corporate governance. This literature review examines whether boards of directors in New Zealand’s financial firms are equipped to navigate the wave of digital transformation. It synthesizes current research on the evolving concept of DT, the strategic outcomes and risks associated with DT initiatives, and the importance of board-level digital competence in guiding successful transformations. The review highligh…
  7. Enhancing Church Growth Using Design Thinking: A Motivational Proposal for Mountainside Lutheran Church Abstract

    Mountainside Lutheran Church is one of twelve Lutheran Churches in Auckland under the Lutheran Church of Australia and New Zealand. Between 2017 and 2021, most Lutheran congregations encountered a decrease in regular worshipers. There is an urgent need to develop practical tactics to attract new members while keeping present members and their families within the church. Aho (2021) suggested that Christian Churches embrace Design Thinking as a framework to address problems and stagnatio…