International +64 9 309 0301
New Zealand 0800 111 212

 

Our Teams

We aim to provide our students with an exceptional experience during their time at OPAIC. Here is a list of our support teams, with information on how they can help you on your study journey.

 

Reception – Level 1

Your first point of contact is our friendly Reception Team.

Email: aicreception@op.ac.nz

Ask them about:

Finding a staff member or team

Appointments with staff

Forms such as IRD and insurance

Timetables or scheduled breaks

Facilities such as heating and kitchen

All other general enquires

 

Registry (Admissions & Enrolment) – Level 1

The Registry Team will help you through the registration and enrolment process. The team provides the highest level of support to students, and staff while exercising ethical standards and procedures.

Email: aklregistry@op.ac.nz

Ask them about:

Applying to study

Entry requirements

Enrolments and fees

Course selection/Pathway of Study (POS)

Withdrawals and refunds

Visas and insurance

Timetables and class selection

Results and completion

Issuing official documents

 

Student Success – Level 1

Student Success can help with academic or personal issues you face during your time with OPAIC. The team also organise Orientation and Graduation, and a range of other events.

Email: studentsuccessaic@op.ac.nz

Ask them about:

Orientation

Trips and events

Attendance issues

Personal issues

Policies and processes

Student representation

Student forums and focus groups

Graduation

 

ICT and Facilities - Level 1

You’ll first meet the ICT and Facilities Team during their IT induction at Orientation. The team will continue to assist you throughout your time at OPAIC.

Email: aicservicedesk@op.ac.nz

Ask them about:

Student ID cards

Logging onto the OPAIC computers

Wi-Fi

Printing

Student email and Office 365 apps

Online Student Hub

Facilities and equipment

 

Academic Team – Level 4

The Academic Team will give you guidance and feedback throughout your studies.

Please contact the relevant lecturer

Ask them about:

Programmes and courses

Assignments and projects

Academic skills and writing

Referencing

Research skills

Academic integrity

Online resources

Study resources

Grades and resubmissions

Academic progress and support

 

Learning Support – Level 8

Learning support can help with academic issues you face during your time with us. We have a learning support advisor and peer tutors who know about the courses you are studying.

Email: learningsupportaic@op.ac.nz

Ask them about:

Assessments and feedback

Academic writing and referencing

Proofreading

English language assistance

Personalised study plans

Independent learning

 

Corporate Relations and Employability – Level 1

The Corporate Relations and Employability Team can help you to get work-ready and find placement and employment opportunities.

Email:  workready@op.ac.nz

Ask them about:

Work experience

Industry placements

Employment rights and trends in New Zealand

Networking and industry events on and off campus

CVs and cover letters

Interviews

Job searching

LinkedIn and online branding

Technology to make you employable

Career guidance and planning

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